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Practice Groups



Interra Networks offers a comprehensive range of technology services that ensures that we are able to address the unique technical needs of our clients. Our services are distinguished and provided by certified personnel under various practice groups. The practice groups are comprised of subject matter experts whom through years of experience and training have gained the requisite knowledge and skill-set necessary to focus on core competences and effective delivery.

 

Business Process Management (BPM)

The BPM group is a budding team of both sales and technical experts who are most competent as consultants in the focus area of Contact Centre Solutions, Customer relation management (CRM) and Data Management. The group ensures that Customer Interaction Systems, Contact Center Technology, Sales Force Automation, Training, Process Consulting, Data Entry and Electronic Data Services are provided to clients.

 

Enterprise and Applications Development (EAD)

The Enterprise Application Development Group is positioned to provide innovative and competitive enterprise solutions and consulting services aimed at meeting clients’ needs and providing solutions to social challenges.Our software developers are experienced in using variety programming languages and development platforms to develop software solutions for any type of business whether it is a startup, private or government institution.

The group combines skill-sets of application analysts, software developers and sales executives equipped to provide offerings such as design and development of database, websites, webs services , mobile applications, the School Education Record Management System (SERMS), Payroll / Payment Portal, Recruitment portal (Amfani) Enterprise Content Management System, home security application (Safehome) , E-trade solutions and Asset Management Application.

 

Network Infrastructure

The Network Infrastructure practice group comprises of a pool of certified project management and network professionals that offer our customers high-end consultative services that meet their immediate business needs.We combine consultative approach of our highly experienced consultants to proffer solutions, we meet (and many times, exceed) our customers’ expectations

This group offers Data Center Management Solutions, VOIP solutions, Anti-Virus solutions, Firewall Solutions, Network Monitoring and Management Solution with a host of networking hardware.

 

Support and Maintenance

The support and maintenance team comprises of highly qualified experts that are well equipped to provide clients with the services and support needed to keep your software and hardware environment running optimally. This group of industry accredited, qualified and fully inspired professionals offer regular maintenance and support checks that prolong the lifespan of Client’s equipment, improve efficiency, erase downtime and reduce emergency repairs. This team provides end to end support and maintenance in the key functional areas of Service Desk Provisioning, Backup and Recovery, Network, Desktop, Application, Power and Cooling Support.

 

Security

The Security practice group is a team of professional individuals that provide electronic and technology-driven security solutions to clients to help protect their businesses. Be it Surveillance and Monitoring, Identity Management or Asset Management we have the capacity to help you address every physical security concern. The information security offerings include Firewall Set up and Management, Unified Threat Management, Vulnerability Management, Managed Endpoint Protection Services, Mobile device Security, Application Security and Email and Web security. The security consulting offerings cut across Security Auditing, Identity and Access Management, IT Security Policies and Governance, IT Risk Management and Penetration Testing Services.

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