Achieve Customer Delight
Considering outsourcing your call center at an affordable rate? Do you want to deliver exceptional service? We have the expertise that will meet your customer service needs. We have the right workforce that will provide you with custom-tailored service that will meet and exceed your expectations.
Interra Networks’ Contact Center Team meets customer’s needs using any of your preferred medium of communication (call, email, chat, sms, social media) with a highly secure and proven outsourced Call/Contact Center service delivered and managed professionally.
We have over 10 years of experience in delivering excellent services for a variety of clients in America, Latin America etc.
Make Interra Networks your call center outsourcing provider, we have the technology, workforce and experience to deliver that excellent customer service at its best.
Improving customer service and satisfaction
- Cost Savings
- You do not have to hire any personnel or buy any software or hardware Infrastructure
- Affordable service
- Flexible and Scalable
- You can start with one agent and scale up as demand increases
- Service offering can be scaled up to include additional communication medias
- Increased Customer Experience
- Highly qualified agents that deliver optimal customer service.
- Regular Quality Assurance checks to ensure unrivaled customer experience.
- Inbound Services
- Outbound Services
- Outbound calls
- SMS services
- Call Management System
- Customer Relationship Management
- Interactive Voice Response (IVR)
- Automated Call Distribution (ACD)
- Workforce Management/Real time Monitoring (WFM/RTM)
- Reporting Tools
- Social Media Services
- Social Media Presence and Brand Reputation Management
- Social Media Customer and Brand Care
- Social Media Analytics
- Virtual Assistance service
- Order management
- Project management
- Clerical services
- Proven track record in Call Center and Contact Center service operations.
- We deliver optimal service in lead generation, call center, customer surveys, email marketing and telemarketing services
- Be assured of first class customer service response to inquiries, complaints and more.
- Accomplished result-driven customer insights and experiences
- Leader in contact center services in Nigeria
- State-of-the-art infrastructure and technologies
- Enhanced security tools to protect sensitive data
- Competitive Pricing to deliver the best returns on your investment
- Round –the-clock technical support service
- Professional and qualified workforce
Terms and Conditions Apply