Interra Networks offers you the best support and maintenance experience, providing clients with industry accredited, qualified and fully insured professionals to offer regular maintenance and support checks that will prolong the life span of your equipment, improve efficiency, erase downtime and reduce emergency repairs. We utilize specialized personnel whose technical base and experience ensure that our clients are provided with the best technical support/maintenance service and in the most efficient way in line with the industry standard practice (ITIL).
Whether you run a small business or a large organization, Interra Networks has the support and maintenance offering to meet your needs, which will make your organization spend less time resolving technical issues. The Interra Support and Maintenance Service (ISMS) includes the following:
- Service Desk Provisioning
- Backup and Recovery Support
- Network Support
- Desktop Support
- Application Support
- Power and Cooling Support
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Technical Help-desk Services
The Interra Technical Help-desk is accessible at hours which are flexible and determined by the support plan you subscribe to. It supports customers via these multi-channel platforms:
Field Support Services
With a team of experts, our technical field support team is able to provide fast, dependable service whenever and wherever you need it most.
Make your job easier! Solve your business problems and maximize your productivity. Subscribe to the latest support and maintenance plan with resources and the expertise to make your business hitch free. Interra Networks Limited-A one-stop-shop for all your Support and Maintenance requirements.
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