With today’s competitive and global marketplace, companies and organizations are best suited at focusing on core competencies. We possess significant experience in service delivery with foreign and local clientele.
A Total Contact Center Solution (TCCS) aims at enabling organizations handle customer contact via multiple channels (phone, email and SMS) and take full advantage of this contact in order to realize new opportunities. Our solutions not only answer the technology, but also the business questions associated with: Cost, Technology Alignment, Scalability, Training and more.
Security continues to be the dominant question with respect to the effective delivery of IP based communication services across the world. To this end, Interra is developing a suite of IP communication security solutions that address all aspects of operation for the effective delivery of IP-based communication services.