Outbound Call Center Services

Computer Aided Telephone Interviewing
(CATI) service

Do you want to build a meaningful questionnaire to interview your audience? Then using Interra  CATI services is the best way to get started.. Making use of a highly intuitive Computer-assisted or Computer Aided Telephone Interviewing (CATI)  improves the performance and quality of market research data collection by helping interviewers ask relevant and effective questions.

To stay relevant in the market, businesses need to identify areas for improvement and act on them accordingly. With INterra Network’s Computer-Aided Telephone Interviewing(CATI) services, clients are assured of  rich and insightful data to help them understand how their marketing efforts are received by their consumers. We have extensive experience in conducting large telephonic interviews and delivering results in a timely manner. From market research to customer satisfaction surveys, using specialized technologies, and professional interviewers, we have worked with a variety of target audiences across industries.

Our advantage hinges on our agents being professional, courteous, and efficient agents in retrieving authentic, accurate, and quality information. They are trained depending on your requirements and procedures to provide a customized response to your customer, in an efficient manner.

Quick Glance at Our Service Offerings

  • Data Processing service
  • Data Analytics service
  • Customer satisfaction surveys
  • Customer loyalty service
  • Customer Follow-up Services
  • Email List Management Services
  • Subscription Renewal Services

Why
Choose Us

  • We are proficient in cutting edge data analytics tools
  • You will improve customer loyalty
  • No infrastructure investment
  • We offer 24/7 Support Services

Call Center Software We Use

Our Customers

CATI Services Case Studies

CATI Services for Telecommunications Customer Satisfaction Research
Our client, IPSOS, a market research company, required a cutting-edge CATI solution to gather and analyze feedback from customers of a major telecommunications provider in Nigeria. The goal was to assess customer satisfaction with their products and services while benchmarking against competitors in the market. IPSOS turned to us to deliver an advanced solution to meet these specific research needs.
Transforming customer insights with a 99% accurate CATI survey, setting unmatched precision and quality standards
Interra Networks supported GeoPoll, a pioneer in mobile-based remote research across Africa, Asia, and Latin America, by delivering crucial insights on the impact of Covid-19 on agricultural households in five Northern Nigerian states.
Jobberman - CATI Research Solution
Our client, Jobberman, required a sophisticated and reliable research solution to accurately capture and analyze feedback from users of their services. By leveraging our advanced CATI research solution, Jobberman gained crucial insights into the effectiveness of their job matching services and overall user satisfaction

Outsource CATI Services to Interra Networks - The Leader in Call Center Service Outsourcing

Since 2012, Interra Networks has been delivering top-notch Computer-Assisted Telephone Interviewing (CATI) services to both global and local clients. Our cost-effective solutions, fast turnaround times, dedicated team, and streamlined processes make our CATI services stand out in the marketplace.
What are you waiting for? Contact us today to learn how our CATI system can benefit your business.
Contact Us