Debt Recovery Services
At iNterra, we specialize in debt recovery with a team of
skilled professionals who excel in negotiating and persuading
debtors to make payments and in some cases obtain installment
payments where bullet repayment is not feasible.
With six years of experience in debt collection, we are committed to delivering results. We offer reliable, professional, and cost-effective debt recovery services tailored to your needs, whether you're dealing with delinquent loans from businesses (B2B) or individuals (B2C).
We set industry standards through our comprehensive approach, which includes advanced collections research, tailored program design, cutting-edge technology, rigorous personnel training, and an unparalleled commitment to customer service. These key attributes differentiate us from our competitors and enable us to significantly improve your cash flow by effectively addressing delinquent receivables at competitive rates.
Operating a 500-seat call center licensed by the Nigerian Communication Commission (NCC), we contact over 800,000 unique customers weekly, with a proven track record of recovering more than N5 billion in delinquent portfolios within a short recovery window of 0-120 days. Our focus on quality service ensures 100% customer retention, making us your trusted partner in debt recovery.
With six years of experience in debt collection, we are committed to delivering results. We offer reliable, professional, and cost-effective debt recovery services tailored to your needs, whether you're dealing with delinquent loans from businesses (B2B) or individuals (B2C).
We set industry standards through our comprehensive approach, which includes advanced collections research, tailored program design, cutting-edge technology, rigorous personnel training, and an unparalleled commitment to customer service. These key attributes differentiate us from our competitors and enable us to significantly improve your cash flow by effectively addressing delinquent receivables at competitive rates.
Operating a 500-seat call center licensed by the Nigerian Communication Commission (NCC), we contact over 800,000 unique customers weekly, with a proven track record of recovering more than N5 billion in delinquent portfolios within a short recovery window of 0-120 days. Our focus on quality service ensures 100% customer retention, making us your trusted partner in debt recovery.
Benefits of Outsourcing Debt Collection
- We have a wealth of skill and expertise on recovering debts in a variety of circumstances and know how to resolve debt disputes promptly. This means you can have more debts paid off faster and less arrears at any given time.
- Our Debt Collectors service works on commission basis – meaning if no debt is collected then no fee is charged. This saves your business at the expense of a paid employee.
- Reduce the HR-related expense of hiring and training additional staff and also reduce other costs associated with the debt collection process.
- Hiring us allows your business to distance itself from a negative role when your existing clients are reluctant to pay. Often the first notice from a collection agency is enough to mobilise customers into action, while allowing their relationship with your business to remain pleasant and neutral.
Professional Debt Collection Services Tailored to Your Needs
Our Debt Collection Channels
- Telephone
- Social Media ( Whatsapp,Facebook e.t.c)
- SMS
- Robo calls
- Emails
Why You Should Choose Us
- Our pricing rates are extremely customizable to suit your needs. Depending on the project complexity, call volumes, total number of hours required, and the level of skills requested, we can provide you with a pricing plan which fits your billing.
- Our QC team always learns from the calls being made and ensures complete transparency of the processes. It also allows us to tweak our caller dashboards with new ideas to employ, especially when dealing with tough debtors.
- Our diligent hiring process ensures only the best talent is assigned to your project. Our call center agents are hired through an intensive hiring and screening process and undergo months of training in order to deal with even the most complex customers.
- We assign a dedicated project manager to your project who ensures that our support team is always ready to answer your queries. You also gain access to detailed reports accessible both online and offline through multiple devices.
- We only take a fee if we collect. If our debt recovery service fails, no fee. What better incentive is there for a debt collection agency to work your files? Collecting money is our bread and butter and we know that we need to collect accounts in order to profit.
Our Customers
Don’t let overdue loans hold your business back.
Are you tired of chasing down unpaid debts?
Do you need to recover outstanding debts to maintain your cash flow?
Do you need to recover outstanding debts to maintain your cash flow?
Contact us today to learn more about our outsourced debt
collection services and take the first step towards financial
recovery and stability.
Contact Us